Non-Verbal Communication And People's Opinions

Want to read the rest of this paper? Join Essayworld today to view this entire essay and over 50,000 other term papers

does not show that I am able to afford the items being sold in the store.
I am experimenting on the assumption that sales people, especially those who are working on high-end retail stores, tend to discriminate their shoppers based on their physical appearance. Shoppers who wear the appropriate dress code for these high-end retail stores (classy and expensive clothing, usually formal or fashionable ones) are identified as 'real' shoppers, while those who do not conform to this dress code (such as what I was wearing at the time) are considered as either shoplifters or 'drifters,' people who just want to see and touch their merchandise, but do not have any intention or resources to buy these merchandise. More often than not, these non-conformist shoppers are regarded with suspicion, since they, for the sales people, do not have any business in the retail store: people who have the money to buy their products are the ones who can only enter in the store.
So, letting my physical ...

Get instant access to over 50,000 essays. Write better papers. Get better grades. Already a member? Login

the rack. I, in response to her attention, just smiled and said my thanks, working my way to the second rack, located beside the first one I just checked.
As I walked through the second rack, what happened proved my assumptions about the expected behavior of the salespeople towards 'non-conformist' shoppers like me: the saleswoman kept a steady eye on me even though she kept her distance from me. The friendly demeanor she had shown earlier changed when I refused her help, and she finally began giving me anxious and somewhat hostile glances, although she had shown this somewhat carefully-that is, careful not to show her hostility towards me since she is not yet sure whether I should be ...

Succeed in your coursework without stepping into a library. Get access to a growing library of notes, book reports, and research papers in 2 minutes or less.

CITE THIS PAGE: