Outsourcing: An Ethical Dilemma

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no tangible increases in productivity or delivery.

Effects of Outsourcing

Among the people most affected by outsourcing in recent years are white collar employees, whose resumes are now flooding the market as eager job seekers attempt to find positions that will pay them a fraction of what they were paid working in corporate America (Shaw, 2004). Companies seeking to modernize operations and reduce labor costs are more and more turning to outsourcing and the results are compelling; more than "one third of all households have seen a family member lose a job" and more than 40 percent of people have reported knowing someone that has recently been laid off do to outsourcing (Shaw, 2004: 137).
Critics suggest that many companies are downsizing without giving thought of whom they are downsizing, suggesting they are doing so blindly to save money, and the results are often a poorer quality product, reduced output and "frayed relations with customers" (Shaw, 2004:137). Case in ...

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